BDM Talk

BDM Talk Expands Senior Leadership Team

We are pleased to welcome James Grant to the BDM Talk team. He joins us to head up the Business Development operation. Based from our Burgess Hill office, his role will encompass both managing our existing portfolio of valued clients, as well as targeting new business opportunities across the automotive and other industry sectors.

James brings with him a wealth of experience and proven results. Having held senior positions such as Sales Director and Head of Business Development roles for leading brands and companies like Hilton Worldwide, glh Hotels and STAY.

Reporting to BDM Talk Managing Director Sharon Powell, his initial remit and focus will be to develop and expand the sales and marketing messaging and strategy for BDM Talk. Whilst securing new business opportunities for customer contact services across the UK.

James commented, “Thank you for your warm welcome, it is great to be a part of the BDM Talk team. I’m looking forward to being introduced to our existing clients and at the same time winning some new opportunities”.

BDM Talk is a leading and trusted customer contact centre. Providing an extensive range of customer services for our existing clients. Expertly managing large volumes of inbound and outbound telephone calls every day. As well as other customer service touchpoints like managing inbound email enquiries and website live chat functions, for world-class automotive retail groups and dealership networks.

James becomes an important member of the leadership team for the BDM Group, working closely with Marketing Manager Gary Trudgett, CEO Mike Surridge and Non-Executive Director Richard Johnson.