Sales Prospecting

BDM Talk contact centre focuses on delivering the highest quality of customer care & results

Sales are the lifeblood of any business, but making that sale is difficult without a steady flow of prospects and continuous personal communication with your existing customers.

 

Communication is key – if you are not speaking with your customers – you can bet your competitors certainly are. That’s why sales prospecting exists in all successful businesses, whether its B2B or B2C.

 

That is why we offer a comprehensive sales prospecting service using our skilled and experienced agents enabling your business to undertake regular and structured sales calls. We secure for your team qualified leads and validated customer appointments allowing you to concentrate on core business activity. We can also compliment your existing call handling and customer services, scaled to suit your requirements.

Our sales prospecting service provides the following benefits as standard:

Dedicated agents allocated to your campaign for the duration to ensure consistency
In addition to customer appointments, leads for future sales are also sent through
Estimated replacement dates obtained where immediate sales are not possible
Pre-campaign planning and support from our experienced management team
Complimentary SMS campaign to ‘warm-up’ your customers prior to phone contact
Your data records cleansed and enhanced with additional information at no further charge
All calls are recorded and we can provide access or sample recordings at request
Access to our portal to view real-time progress of your campaign
Upon campaign completion you will receive a comprehensive and transparent report