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World Class Contact Centre

Delivering outstanding customer contact solutions

BDM Talk contact centre focuses on delivering the highest quality of customer care & results.

As a call centre service provider we deliver outstanding customer contact services which can mean the difference between success and failure. Our focus is to deliver a comprehensive range of customer call centre solutions to benefit your organisation using our highly trained, knowledgeable and experienced agents.

Outsourcing

BDM Talk offers flexible, scalable contact centre outsourcing, enabling you to stay one step ahead of your competitors. We have the ability to generate outbound call volumes to deliver the necessary leads to your business and deal with inbound calls from customers reducing management time, cost and effort.

Pipeline

Sales prospecting can be time consuming but a healthy pipeline is a necessity for all Sales orientated businesses. BDM Talk helps ensure your sales pipeline is full with good quality leads through our range of sales prospecting services.

Multi-Lingual

BDM Talk offers a full range of multilingual telemarketing services.

Working with the very best native language speakers, we can offer you agents that cover the full spectrum of languages, allowing your business to operate successfully in almost any country 24/7.

Technology

BDM Talk uses proprietary software, Call Centre Pro, built by their sister company 22PointSix. This cloud based software helps to increase outbound calling productivity and manage data seamlessly and within GDPR regulations. This easy-to-use, cloud-based solution for telemarketing, appointment setting and data management is also accessible by our clients to show call centre data in real time.