BDM Talk is a team of highly trained, knowledgeable and experienced customer service agents
We invest into the right people to help build brand advocacy driving better outcomes for our clients. Customers want to speak to well-trained brand experts and be able to carry on their conversations and not have to start again each time they interact. They want to feel they are talking to the brand and not to an external partner.
Staff retention is vital, we build a positive moral around staff ensuring business and the client benefits from incremental skill development, which is as important as the bottom line.